Description: Students will reference the conflict case management study from the nursing literature. Students will develop a summary and reflection consensus of strategies used to resolve the case review. Forbat, L., Simons, J., Sayer, C., Davies, M., Barclay, S (2017). Training pediatric healthcare staff in recognizing, understanding and managing conflict with patients and families: findings from a survey on immediate 6-month impact. Archives of Disease in Childhood, 102 (3): 250. Directions: Students are expected to: 1. Create a brief and concise overview of the case study. 2. Develop a Poster Project PowerPoint, like an executive summary highlighting the main points of the case 3. Submit the Summary and Poster Slide to the Dropbox
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